Deliveries

We deliver to addresses in mainland England, Wales and Scotland. Delivery to the Scottish Highlands and Islands, Northern Ireland, the Channel Islands and the Isle of Man is available — shipping is calculated at checkout and lead times may be longer. We do not currently ship internationally and we cannot ship alcohol to any address that is not a residential or business address (no PO boxes, no parcel lockers, no left-on-doorstep services).

Orders placed before 12pm Monday to Thursday are dispatched the same working day. Orders placed after midday Thursday or over the weekend ship on the next working day. We do not dispatch on UK bank holidays.

Standard delivery: 2–3 working days. Express delivery: next working day when ordered before 12pm Monday to Thursday. Delivery to Highlands & Islands and Northern Ireland: typically 3–5 working days.

Estimated delivery times are guidelines only and not guaranteed. Once an order leaves our warehouse it is in the care of our delivery partner.

Standard UK delivery is £5.99. Express next-day delivery is £7.95. Delivery to Highlands, Islands and Northern Ireland is calculated at checkout. Orders over £50 qualify for free standard delivery to mainland UK addresses.

You'll receive a confirmation email as soon as your order is placed and a tracking link the moment it is dispatched. If you have not received a tracking link within 2 working days of ordering, please contact us at hello@desibeerproject.com.

It is an offence under the Licensing Act 2003 to sell or deliver alcohol to a person under the age of 18 in England and Wales (and equivalent legislation across the UK). To comply with the law we operate a Challenge 25 policy on every delivery.

A person aged 18 or over must be present at the delivery address to sign for the order. Our delivery partner will ask anyone who appears to be under the age of 25 to produce valid photographic ID before handing the parcel over. Accepted forms of ID are: a UK or EU photocard driving licence, a valid passport, or a PASS-accredited proof-of-age card carrying the PASS hologram.

Our delivery partner is instructed not to leave parcels containing alcohol in a 'safe place', with a neighbour, or with anyone who appears to be under the age of 18, or where no satisfactory ID can be produced. In any of these cases the parcel will be retained and a re-delivery attempted, or the parcel returned to us.

It is an offence to attempt to purchase alcohol on behalf of someone under 18 (a 'proxy sale'). We will refuse and report any order where we reasonably suspect a proxy sale.

If a delivery cannot be completed (no answer at the address, no person aged 18+ present, refusal to provide ID, or ID rejected), our delivery partner will leave a card and re-attempt delivery, usually the next working day. After two failed delivery attempts, the parcel will be returned to us.

Where a parcel is returned because no valid ID could be produced, or because the order is suspected of being a proxy sale, we may refund the cost of the goods minus the original outbound and return shipping costs.

If you'd like us to delay sending your order — for example, you're going away or want it to arrive on a specific day — please leave a note at checkout and follow up with an email to hello@desibeerproject.com quoting your order number. We'll do our best, but cannot guarantee a specific delivery date.

Orders are shipped in a single parcel wherever possible. Larger orders, or orders combining cans with glassware or merch, may be split across more than one parcel and could arrive on different days.

If your order is a gift and you'd like extra presentation packaging, contact us before we ship and we'll do what we can to help.

If your parcel arrives damaged, leaking, or is missing items, please email hello@desibeerproject.com within 14 days of delivery with your order number and a photo. We'll arrange a replacement or refund in line with our Refund Policy.

If your tracking shows your parcel as delivered but it has not arrived, please contact us within 7 days so we can open an investigation with the courier.

DESI Beer Project supports the responsible consumption of alcohol. For free, confidential advice visit drinkaware.co.uk. Please drink responsibly. 18+.